how not to sell a security system

A little over a month ago, we had just moved into our house.  We were in the process of unpacking some boxes and figuring out where to go with everything.

About midway through the day and about 80% of the way through the suggested baking time of my first electric oven-botched batch of chocolate chip cookies, the doorbell rang.

Typically, I “millennial” the shit out of this particular brand of socializing to a level that would make even Gen. Z cringe.  I not only completely ignore the doorbell, but I also silence the entire house so they think no one is home.  Despite the multiple cars parked in the driveway.  And sometimes I even slink down on the couch for good measure.  And courtesy of the visit in question, I now officially watch our security camera until I see their head float away from my front door before I resume as normal.

Yes, I watch a lot of Investigation Discovery, why do you ask? 💃🏻

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But this time, since we were flying around the house putting things away, it was kind of hard to play the “we aren’t home 😬” card, so I reluctantly went over and answered the door like a normal adult, with Anthony in tow.

On the porch was a man in a blue uniform, a yellow vest with SECURITY on the back and a hat that said ADT.  For a split second I thought maybe this new neighborhood had some type of security system in place.  Because I couldn’t think of a single other reason someone would look like a Halloween security guard whilst going door to door.  In that same split second, I also seriously regretted opening the door, since about an hour of our unpacking slipped away just like that.

It became pretty clear when he started rattling off burglary statistics that he was either,

a. a burglar himself casing the neighborhood Home Alone style in what was basically cop garb with a shiny yellow vest to really sell the look.

b. trying to scare homeowners into buying a security system.

To this day, I’m still not positive, but we’re pretty sure he was just a super pushy salesman.

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After taking stock of all the windows and doors that would need sensors, he basically started the ADT-buying process.  As in, apparently the fact that we merely let him in was some sort of nonverbal “sign me up!”

Spoiler Alert — it was not.

So we are standing in our cluttered foyer as this guy starts filling out forms, having a mental conversation about how to back out of this sale without seeming rude.

Eventually it got to a point where Anthony had to talk on the phone to some operator asking for his social.  Finally!  A reason to pump the brakes!  We got off the phone pretty much right away, and started to explain that this was all happening kind of fast, and that we thought this was more of a price quote visit, as we had already had another security system in mind.  After explaining this twice, the guy finally took the outrageously obvious “hint” and left some brochure thing with his email and went on his way.

The phone operator coupled with the fact that my asking 86 times for a business card yielded nothing had me slightly on edge.  By slightly I mean I called two different ADT numbers to verify this dude’s existence, which could be confirmed by no one on account of the fact that he was most likely a “licensed distributor” (think Starbucks inside Target).  Licensed or not, this bumped “buy security system” to the top of our to do list, and we were set up with cameras, motion sensors and door alarms by the end of the night because you do it all yourself.

And that is the story of how ADT helped us purchase our SimpliSafe system.

Pro tip: Don’t try so hard to sell your security system that your potential customer goes out and buys one because you’ve been inside their house.

 

*I wish this were a sponsored post. 😂

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18 thoughts on “how not to sell a security system

  1. Yikes! I hate when that happens. Salespeople can be a big turn off when they’re too pushy. Well, FYI AT&T (yep, the phone company) also offers security system – alarm and cameras. We’ve had them for a couple of years and are pretty happy with them.

    Liked by 1 person

    1. So true! They are so pushy they push me in the opposite direction often times! And thank you for the AT&T tip! I will look into that, as they offer cable as well, right?

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    1. Haha thanks! Yes, you try to be nice but it gets to the point where you end up having to all-but kick them out! Hahah yes, I’m working on the millennial socializing hehehe 😀

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  2. Oh my! Thanks for the heads up! Just this morning, I received a phone call from my internet provider. They are trying to persuade me in upgrading my plan by adding a “family cam” inside the house, for an additional $10 per month – for five years! LOL. It’s really a skill to say no with those kind of pushy sellers.

    Liked by 1 person

    1. Oh my gosh! hahah they are really going crazy with those! And yeah, luckily my husband was home, because I feel like we’d have ADT right now if he wasn’t, hahaha.

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  3. I hate those hard sell folks. In the future call the police business number, even with them standing there. People going door to door are supposed to check in with the police before they start ringing doorbells. If it’s a scam they’ll be gone. If it’s not the police will check them out if they haven’t checked in at the station.

    Liked by 1 person

    1. You know I actually tried calling the police
      station afterward! If not just to find out of it was a known scam in the area. Believe it or not, I was sent to voicemail after voicemail! I don’t know what I found more alarming.. the salesman or the lack of response from the PD. 😂

      Liked by 1 person

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